Sloan Reynolds

me@sloanreynolds.com
(530) 776-4272

Employment History


Started: October 2023
Currently Employed
Application Support Analyst I
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Software Support, manage a website and case management for [REDACTED] department. Roughly 150 to 200 users as well as upwards of 50,000 client records. Troubleshoot and work with vendor to correct issues and implement new features. Assist internal and external users with procedures and features. Administrate user accounts, security, permissions. Build and maintain reports using Jasper Reports, Crystal Reports, and SSRS, leveraging SQL heavily.


Started: December 2022
Currently Employed
Banquet Bartender
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Care for Customers' needs, mix and serve drinks


Started: June 2007
Ended: September 2021
Reason: Business was sold
From Junior Web Dev to General Manager
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Built and maintained websites using Classic ASP, SQL Server, ASP.NET, PHP, IIS, Apache, jQuery, WordPress, and many more technologies. Later, I began doing the accounting, marketing, scheduling, and leading client meetings. Built, managed, and maintained several client websites. One client in particular needed sweeping back-end changes which lasted months as a contracted position. Self-taught web technologies. Developed web software using ASP, SQL Server, HTML, CSS, JavaScript, C#, PHP, and more. Established and delivered full website specs for multiple customers. Developed and implemented complex programs and web applications to satisfy customers’ needs.


Started: April 2016
Ended: October 2016
Reason: Job Opportunity at BitSculptor
Cable Technician
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Install cable for residential and commercial entities. From running coax across roads to the house to educating about network safety. Ran trouble calls when things go wrong for clients.


Started: February 2014
Ended: February 2016
Reason: Moved to Lakeport
Cable Tech Contractor
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Install cable in peoples’ homes for Charter Communications. Set up modems/routers/digital receivers and wifi networks. Climb telephone poles to connect service. Route, refit, crimp coaxial cable. Install cable in peoples’ homes for Charter Communications. Set up modems/routers/digital receivers and wifi networks. Climb telephone poles to connect service. Route, refit, crimp coaxial cable.


Started: November 2005
Ended: November 2013
Reason: Moved to Redding
Operations Support / Network Admin
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Organized and maintained network servers, computers, and printers to run efficiently with around sixty to seventy devices across five offices. Integrated many 3rd party software with in-house operations and website connectivity. Maintained multiple websites, both design and development issues. Ensured that Realtors had completed tasks promised to clients. Telephony maintenance.


Started: June 2013
Ended: August 2013
Reason: Schedule Conflicts with Daughter's School
Dishwasher
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Washed dishes- my brother was the kitchen manager there and was desparate for help.


Started: September 2011
Ended: April 2012
Reason: Moved to Lakeport
Server
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Memorized ingredients for over 35 sushi items and 20 American cuisine items. Served with a fun attitude. Encourage staff to work with knowledge of fine dining.


Started: October 2010
Ended: August 2011
Reason: Moved to Nevada
Shift Lead / Bartender
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Served drinks for a twelve seat bar and twelve table restaurant. Took orders and delivered meals and drinks. Handled money and ensured proper closing procedures at end of shift. Designed reports using SQL queries and POS system software.


Started: June 2010
Ended: August 2011
Reason: Laid Off / Moved to Nevada
IT Technician / Webmaster / Emergency Bartender
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Developed and maintained proprietary framework for website using PHP, HTML, JavaScript, CSS, MySQL, and other web-related technologies and programming languages. Repaired and maintained hundreds of computer and point of sale systems on Windows, OSX, and Linux based Operating Systems. Upgraded, maintained, and oversaw several servers including database, DNS, DHCP, Domain Controller, and web servers. Aced certification course for Crystal Reports with high remarks.


Started: May 2009
Ended: August 2010
Reason: Business Failed
Bus Boy up to Head Waiter
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Prepared and opened restaurant for service each night. Cleared and reset tables. Greeted customers, answered phones. Prepared and served alcoholic drinks. Took orders, delivered meals. Managed evening staff and ensured above-and-beyond service to an upscale clientele. Towards the end, I was completely in charge of morning shifts often myself being the only employee in the front of the house.


Started: July 2009
Ended: December 2009
Reason: Schedule Conflicts with Watercolor Restaurant
Webmaster / Sales Rep
at ********
Supervisor: ********
Phone: ********
Address: ********

Description & Duties
Web environment developed and maintained with Classic ASP, SQL Server, HTML, CSS, JavaScript etc. using a proprietary framework. Developed, deployed, and maintained a second Magento-based website. Extensive database design, planning, and integration using both SQL Server and MySQL and related utilities software. Answered calls and placed sales as well as answering questions about the products.